📅 Effective Date: January 1, 2025 · Last Updated: April 2026
1 Who We Are
Dog Poop Happens LLC (“Company,” “we,” “us,” or “our”) is a locally owned and operated pet waste removal service based in Bergenfield, Bergen County, New Jersey. We serve residential and commercial clients throughout Bergen and Passaic County, NJ.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dogpoophappens.com), contact us, or use our services. Please read this policy carefully. If you disagree with the terms of this policy, please discontinue use of our site.
For questions about this policy, contact us at: info@dogpoophappens.com
2 Information We Collect
We collect information you voluntarily provide to us and information automatically collected when you use our website.
Information you provide directly:
- Name, email address, and phone number when requesting a quote or contacting us
- Service address and property details when scheduling service
- Payment information processed through our third-party client portal (SweepAndGo)
- Messages and communications you send through our contact form
- Number of dogs, yard size, and service preferences
Information collected automatically:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on our website
- Referring website or search query that brought you to our site
- Device type (mobile, desktop, tablet)
We do not collect your payment card details directly.
All payment processing is handled by our third-party client portal platform (SweepAndGo). We never see, store, or have access to your full credit card number.
3 How We Use Your Information
We use the information we collect for the following purposes:
- To schedule, confirm, and manage your pet waste removal service
- To send service reminders, completion notifications, and gate photos
- To respond to your questions, quotes requests, and support inquiries
- To process payments and manage your account through our client portal
- To improve our website, services, and customer experience
- To send occasional service updates or promotions (you may opt out at any time)
- To comply with applicable laws and regulations
- To detect and prevent fraud, abuse, or other harmful activity
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
4 Information Sharing & Disclosure
We do not sell or share your personal information with third parties for advertising purposes. We may share your information only in the following limited circumstances:
- Service Providers: We share information with trusted third-party vendors who help us operate our business — including our scheduling and payment platform (SweepAndGo), email service providers, and website hosting. These vendors are contractually obligated to keep your information secure and use it only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If Dog Poop Happens LLC is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change.
5 Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve your experience and analyze how our site is used.
- Essential Cookies: Required for the website to function properly. You cannot opt out of these.
- Analytics Cookies: We may use Google Analytics or similar tools to understand how visitors interact with our site. This data is aggregated and anonymous.
- Preference Cookies: Used to remember settings and preferences you’ve selected on our site.
You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of our website. Most browsers allow you to refuse cookies or delete existing cookies through their settings menus.
6 Data Security
We take the security of your personal information seriously. We implement industry-standard technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Our website uses SSL/TLS encryption (HTTPS) for all data transmitted between your browser and our server
- Access to customer information is restricted to authorized personnel only
- Payment processing is handled exclusively by our PCI-compliant third-party platform
- We regularly review and update our security practices
No system is 100% secure.
While we take every reasonable precaution to protect your information, we cannot guarantee absolute security of data transmitted over the internet. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable New Jersey law.
7 Your Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information. New Jersey residents and all of our customers have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Opt-Out of Marketing: Unsubscribe from any marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@dogpoophappens.com. We will respond to all requests within 30 days.
8 Third-Party Links
Our website may contain links to third-party websites, including our client portal (SweepAndGo) and Google Reviews. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external site you visit.
9 Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@dogpoophappens.com and we will promptly delete it.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email.
Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
11 Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please reach out to us:
